For Overseas Filipino Workers (OFWs) in Indonesia, it is important to ensure that you renew your membership with the Overseas Workers Welfare Administration (OWWA) in order to access long-term benefits. We also encourage OFWs in Indonesia who have obtained employment through a visit visa to voluntarily apply for OWWA membership. In this article, we will provide a comprehensive guide on the application process for OWWA membership in Indonesia. We have also included the details of relevant offices that you can contact to make the procedure more convenient.Schedule OWWA Appointment Membership Indonesia
The Overseas Workers Welfare Administration (OWWA) is a government agency authorized to promote and protect the welfare of OFWs and their dependents. This agency works in conjunction with the Department of Labor and Employment (DOLE), the Philippine Overseas Labor Office (POLO), and the Department of Migrant Workers (DMW), previously known as the Philippine Overseas Employment Administration (POEA). These agencies verify the legal employment of OFWs and ensure their access to OWWA benefits.
With an OWWA membership, OFWs and their dependents can avail themselves of various services, programs, and support aimed at improving their careers, education, and living conditions. OWWA also serves as a government assistance provider during times of difficulty by offering financial aid and legal assistance to OFWs who encounter conflicts with their employers.
Furthermore, active OWWA members can access programs such as scholarships, educational training, and livelihood opportunities. OWWA membership also functions as insurance for OFWs, entitling them to medical, disability, calamity, death, and burial assistance. Therefore, we strongly encourage OFWs in Indonesia to either renew or apply for OWWA membership to fully access the benefits offered by OWWA.

Requirements
If you are an Overseas Filipino Worker (OFW) in Indonesia and seeking OWWA (Overseas Workers Welfare Administration) membership through the nearest POLO-OWWA offices in Singapore and Malaysia, please take note of the documentary requirements listed below:
- Duly-accomplished OWWA Information Sheet.
- Copy of a valid Philippine passport (showing the data page).
- Copy of the Employment Contract or any of the following proof of employment:
- Certificate of Employment
- Company ID
- Copy of the latest payslip
- Work or residence permit
- Other relevant documents that prove continuous employment abroad.
- Certificate of Oath Allegiance for OFWs with dual citizenship.
- OWWA Membership fee of US$25.00, converted to IDR based on the foreign exchange rate.
It is important to gather these documents to fulfill the requirements for OWWA membership. For more accurate and up-to-date information, you may reach out to the nearest POLO-OWWA offices in Singapore or Malaysia.
Qualifications
Although the Overseas Workers Welfare Administration (OWWA) provides excellent services and programs that benefit overseas Filipino workers (OFWs) and their dependents, not everyone qualifies to become OWWA members. OWWA requires its members to be active and continuously employed as “legal” or “documented” workers with valid work permits and visas. Additionally, OWWA accepts OFW members who have obtained permanent residency status in foreign countries while still being Filipino citizens with full-time or permanent employment.
Conversely, the following individuals who cannot meet or maintain the qualification criteria are ineligible to renew or apply for OWWA membership, including the following:
- Undocumented or illegal workers: Individuals who do not possess proper documentation, work permits, or visas are not eligible for OWWA membership.
- Unemployed individuals: Those who are currently not engaged in active employment are unable to meet the requirement of continuous work and are therefore ineligible for OWWA membership.
- Part-time workers: OWWA membership is limited to full-time or permanent employees. Individuals engaged in part-time or temporary work may not meet the eligibility criteria.
- Non-Filipino citizens: OWWA membership is specifically designed for Filipino citizens working abroad. Non-Filipino citizens are not qualified to become OWWA members.
It is important for individuals to meet the eligibility criteria and maintain the required qualifications in order to renew or apply for OWWA membership. This ensures that the resources and services provided by OWWA are allocated to those who meet the necessary requirements and are in genuine need of support.
- Due for termination
- Terminated
- Due for cancellation
- Canceled
- Resigned
- No work, No pay
Booking an OWWA Appointment in Indonesia
As of the current date, an online appointment system for OWWA (Overseas Workers Welfare Administration) membership does not exist in Indonesia. Additionally, there is no designated POLO (Philippine Overseas Labor Office) in the country, and the official website of the Philippine Embassy in Jakarta does not provide information about the OWWA membership procedure in Indonesia.
Therefore, OFWs (Overseas Filipino Workers) in Indonesia can refer to the nearest POLO-OWWA offices in Singapore and Malaysia for inquiries regarding OWWA membership. You can also seek assistance from your agency to facilitate the process of obtaining OWWA membership. If you plan to visit the Philippines on vacation, you can contact the Department of Manpower and Welfare (DMW) or the nearest OWWA Regional office to schedule an appointment for OWWA membership or inquire if walk-ins are accepted.
Please note that the situation may change over time, so it is advisable to stay updated by visiting official government websites or contacting relevant authorities for the most accurate and current information.
Applying for OWWA Membership in Indonesia
OFWs in Indonesia may refer to the on-site OWWA membership program offered by POLO-OWWA offices in Singapore and Malaysia, as there is no information available on the website of the Philippine Embassy in Jakarta regarding OWWA membership.
We recommend that OFWs get in touch with the aforementioned offices to inquire about the latest application process for OWWA membership in Indonesia. Alternatively, you can also apply for OWWA membership while on vacation in the Philippines. Another convenient method to renew your membership is by using the OWWA mobile application.”
Paying OWWA Membership in Indonesia
As mentioned, Overseas Filipino Workers (OFWs) in Indonesia have three options to apply for OWWA (Overseas Workers Welfare Administration) membership. If you are processing your application on-site at POLO-OWWA Singapore or Malaysia, you can pay the OWWA membership fee during the application process. Alternatively, you can pay the contribution fee at DMW (Designated Marketing Welfare) or OWWA Regional office.
However, since the POLO-OWWA offices are far from Indonesia, you have the option to renew your membership using the OWWA mobile app. After renewing, you can pay the contribution fee through online banking, e-wallet services, or over-the-counter payment centers. If you are not in the Philippines, you can ask your relatives to pay the contribution fee on your behalf.
Step-by-step process of Paying the OWWA membership
Via On-Site OWWA Membership Program (POLO-OWWA Singapore/Malaysia)
- Go to the official website of POLO Singapore or click the OWWA appointment button provided.
- In Malaysia, walk-ins are accepted at the POLO-OWWA office for OWWA membership.
- Make sure to print out or take a screenshot of the confirmation email as proof of your scheduled appointment.
- On the day of your appointment, visit POLO-OWWA Singapore or Malaysia.
- If required, present the proof of your appointment.
- Proceed to the OWWA counter and submit the necessary documents for evaluation.
- Pay the OWWA membership fee and collect your official receipt.
- These steps also apply if you process your OWWA membership at DMW or the nearest OWWA Regional office. However, it’s important to contact their office beforehand to confirm if an appointment is still required.
Via OWWA mobile app
- Download the OWWA mobile app on your device.
- Register an account. Make sure to provide an active email address since that’s where you’ll receive your temporary login details.
- Check your email and copy the login details sent to you.
- Return to the OWWA mobile app and enter the login details.
- Once you’ve logged in to your account, click the “Information” button located at the lower tab.
- On the next page, you’ll see your membership status, whether it’s active or inactive.
- If your membership status is inactive, click on “Renew Membership Here” and accept the Terms of Service.
- Double-check or update your employment details if necessary. Then, click “Submit.”
- You’ll be redirected to the LandBank payment portal page. Click on the “Payment Option” and choose your preferred payment method.
- Copy the Reference Number provided and follow the payment instructions to pay the OWWA membership fee.
- Once the payment is complete, take a screenshot of your transaction or the provided electronic receipt for your records.
Please note that these instructions are provided based on the information available up until September 2021. It’s recommended to visit the official OWWA website or contact their customer support for the most up-to-date and accurate instructions.
Reminders for OWWA Membership in Indonesia
Please take note of the following reminders if you wish to process your OWWA membership in Indonesia:
As of the time of writing, Indonesia does not have a designated Philippine Overseas Labor Office (POLO). The nearest POLO-Overseas Workers Welfare Administration (OWWA) offices are located in Singapore and Malaysia.
Filipino Overseas Filipino Workers (OFWs) in Indonesia have the option to apply for OWWA membership through the OWWA mobile app or by visiting the Department of Manpower and Transmigration (DMW) or OWWA Regional office on-site. To determine if OFWs in Indonesia can visit the POLO-OWWA offices in Singapore and Malaysia for an on-site OWWA membership program, it is recommended to contact the respective offices directly.
When visiting the Philippine Embassy or any government office, OFWs should adhere to the proper dress code. It is strictly prohibited to wear sleeveless or tank tops, sando (undershirts), shorts, miniskirts, ripped jeans, and slippers.
OFWs who wish to process their OWWA membership on-site should bring proof of a confirmed appointment schedule, a Covid-19 vaccination card, or a negative RT-PCR test taken within 48 hours prior to the visit.
Given the lack of available online information regarding OWWA membership in Indonesia, it is advisable for OFWs to contact the Philippine Embassy in Jakarta and the POLO-OWWA offices in Singapore and Malaysia. Additionally, they can visit the official websites and Facebook pages of these entities for the latest updates.
ANO ANG OWWA? PAANO MAGREGISTER, ANO ANG BENEFITS AT MAGKANO?!
As mentioned in the video, the OWWA membership remains valid for a duration of two years, regardless of the length of your employment contract. After two years, it can be renewed if you can provide evidence of active employment. OWWA also provides various social benefits such as disability, dismemberment, death, and burial assistance. Therefore, it is highly recommended that Overseas Filipino Workers (OFWs) make use of the benefits offered by OWWA.
Frequently Asked Questions
1. How to book an appointment with OWWA in Indonesia?
As of writing, an online OWWA appointment isn’t available in Indonesia.
2. How do I renew my OWWA membership in Indonesia?
You have the option to renew your OWWA membership in Indonesia through the OWWA mobile app or by contacting POLO-OWWA Singapore and Malaysia.
3. How to renew OWWA membership online?
Download and register an account on OWWA mobile app to renew your OWWA membership online.
4. How much is OWWA membership in Indonesia?
The OWWA membership fee in Indonesia is US$25.00 converted to IDR based on the foreign exchange rate.
5. Can I pay for the OWWA membership online?
You can pay for the OWWA membership online via OWWA mobile app.
6. How long is OWWA membership valid?
OWWA membership is valid for two years.
7. Why my OWWA membership is inactive?
The OWWA membership becomes inactive if the two-year validity has passed or you’ve changed employers.
8. Is OWWA membership mandatory?
OWWA membership is mandatory if processing employment at DMW.
9. Are all OFW member of OWWA?
Not all OFW since OWWA has since OWWA has qualification criteria applicants should meet.
10. Who can avail of OWWA benefits?
OWWA benefits are available to active members, while inactive members can only access limited benefits.
Summary
“With this guide, we hope you have learned how the application process for OWWA membership works. However, please note that specific details regarding OWWA membership in Indonesia are not available online. Therefore, we strongly encourage OFWs to contact the designated OFW offices using the information provided below. Additionally, if applying on-site is not applicable to you, you can also choose to renew your membership through the OWWA mobile app.
For further inquiries or assistance regarding OWWA membership in Indonesia, please contact the following:
Thank you for using this guide, and we wish you a smooth and successful OWWA membership application process.”
Contact Details
Philippine Embassy in Jakarta, Indonesia
Address: Embassy of the Republic of the Philippines- Jalan Imam Bonjol No.8 Menteng Jakarta Pusat, 10310 Republic of Indonesia
Website: https://jakartape.dfa.gov.ph/
Facebook Page: https://web.facebook.com/PHLinIndonesia
Twitter: https://twitter.com/PHinIndonesia
Instagram: https://www.instagram.com/phlinindonesia/
Email: jakarta.pe@dfa.gov.ph
Telephone Number: +62 21 310 0334
Hotline: +62 21 310 0334 Local 108
Mobile/WhatsApp: +62 811 887 344
Fax: +62 21 315 1167POLO-OWWA Singapore
Operating Hours: 9:00 am – 5:00 pm, Monday to Friday
Address: 20 Nassim Road, Singapore, Singapore
Website: https://polosingapore.dole.gov.ph/, http://owwa.gov.ph
Facebook Pages: https://web.facebook.com/POLOSPORE, https://web.facebook.com/WeloveOWWASingapore
Email: polosingapore@yahoo.com, owwasingapore15@yahoo.com
POLO Telephone Number: +65 9113 6552
OWWA Telephone Number: +65 6951 4001POLO-OWWA Malaysia
Operating Hours: 9:00 am-4:00 pm, Monday to Friday
Address: No. 1 Changkat Kia Peng, 50450 Kuala Lumpur, Malaysia
Website: https://kualalumpurpe.dfa.gov.ph/, https://web.facebook.com/owwa.kl/
Facebook Page: https://web.facebook.com/PHinMalaysia
Email: malaysia@owwa.gov.ph, polo_kualalumpur@yahoo.com
OWWA Telephone Numbers: +(603) 9226 7117, +(603) 0173 804163 (Hotline)
POLO Telephone Numbers: +(603) 2181 7299, +(603) 2161 2222, +(6017) 8837 089 (Hotline)OFW Office Indonesia Address: [Insert Address] Phone: [Insert Phone Number] Email: [Insert Email Address]
