The Department of Migrant Workers (DMW) has established the One Repatriation Command Center (ORCC) to facilitate prompt assistance for repatriation, welfare, and other necessities of distressed Overseas Filipino Workers (OFWs).One Repatriation Command Center (ORCC) by Department of Migrant Workers
The One Repatriation Center will serve as a centralized and comprehensive facility for all OFW repatriation and immediate support. This is beneficial as it will expedite the process and ensure that every individual receives the necessary assistance they require.
Furthermore, the center will offer counseling services to repatriated OFWs. This is crucial as it will aid them in readjusting to life in the Philippines and managing any potential trauma they may have encountered abroad.
ORCC – Centralized System for Repatriation and Immediate Assistance to Overseas Filipino Workers
Previously, Overseas Filipino Workers (OFWs) had to visit various Philippine government agencies to seek assistance, resulting in a time-consuming and complex procedure. However, thanks to the establishment of the One Repatriation Coordination Center (ORCC), they can now obtain the necessary aid quickly and effortlessly. We strongly urge all OFWs requiring assistance to approach the One Repatriation Center.
“The One Repat-DMW will ensure that distressed OFWs receive immediate assistance and are able to reunite with their families and loved ones,” stated Secretary Susan “Toots” V. Ople of the Department of Migrant Workers (DMW).
One Repatriation Center Telephone Hotline – 1348
The facility extends its services to family members of Overseas Filipino Workers (OFWs) who require assistance with their issues. Individuals can reach out to the One Repat-DMW hotline at “1348” to seek support in addressing challenges faced by OFWs, their immediate families, or next of kin. Moreover, the institution welcomes visitors seeking help.
ORCC HelpDesk Office Operating Hours
The ORCC HelpDesk office is open from Mondays to Fridays – 8am to 5pm
- OWWA 24/7 Hotline – 1348
- Email – repat@dmw.gov.phPlease be informed that the office in the ORCC building is closed during weekends. However, there will be assistance available to you 24/7 through phone and email.If you require assistance, you can contact their hotline at (1348) or send an email to repat@dmw.gov.ph. There will be personnel assigned to handle the call center hotline and provide online assistance.For overseas Filipino workers (OFWs) currently residing abroad, you may reach out to the POLO-OWWA offices for support. In countries where there is no labor office connected to the DMW, you can coordinate with the Department of Foreign Affairs (DFA) to seek assistance for OFWs. The DFA offices are located in the nearest Philippine Embassy or Philippine Consulate in your respective work country..
Image: DMW FB Page Image: DMW FB Page Photos: Launch of One Repat Center Office
Check out these images by the official DMW.GOV.PH Facebook Page which feature the launch of the One Repatriation Command Center.
 Department of Migrant Workers Launch ‘One Repatriation Command Center’
Here is a video report as shared by CNN Philippines about the launch of the Migrant Workers Department called One Repatriation Command Center:
Summary
The Department of Migrant Workers (DMW) has established the One Repatriation Center (One Repat-DMW) to address the urgent repatriation, welfare, and other concerns faced by distressed Overseas Filipino Workers (OFWs).
This center also accepts walk-in requests for assistance and is situated on the second floor of the Blas F. Ople Building, located at the intersection of EDSA and Ortigas Avenue. A satellite office is also available at the Overseas Workers Welfare Administration (OWWA).
This development brings great news to all diligent OFWs who require immediate assistance and repatriation. Through the ORCC, they will now have access to the timely and convenient aid they require. We strongly encourage all OFWs in need of assistance to visit the One Repatriation Center.
Once again, the ORCC operates from Monday to Friday, between 8:00 am and 5:00 pm. For inquiries and assistance during weekends, you may contact the 1348 hotline. Additionally, you can reach out to them via email at repat@dmw.gov.ph.
Contact Information
One Repat Center
Address: 2nd floor of the Blas F. Ople Building, EDSA corner Ortigas Avenue Operating Hours: Mondays to Fridays 8am to 5pm Telephone Number: 1348 (available 24/7 even on weekends) Email: repat@dmw.gov.ph Website: https://dmw.gov.ph/ Facebook Page: https://www.facebook.com/dmw.gov.ph
If you have any further questions or need assistance with anything else, feel free to ask!
